Shipping & Policies

Postage
Your order may take up to 7 days to print and dispatch them. All orders over £10.00 ( or equivalent) are shipped with tracking. Please find below a timetable for delivery timeframes.

UK 2-5 working days
EU 5-10 working days
US 5-10 working days
Rest of World 5-10 working days

 

If you order has not arrived by your estimated delivery date, please allow an additional 5 working days as most cases this is caused due to delays related to COVID-19.

If you order arrives damaged, please contact me with images and let me know whether you would like a replace or a full refund.

If you order has got lost in post as per tracking, please contact me and let me know whether or not you would like a refund or replacement.

Cancellations

I accept cancellations within 1 hour of ordering, unfortunately after 1 hour, I will not accept cancellations due to the items being made to order, I may have already started your item. 

Returns & Exchanges

Unfortunately as these are made to order custom items, I cannot accept returns or exchanges. 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

If there is an issue with your order or you have a question please contact me!